1.Introduction

 

This Cookie Policy explains how Djokoo LLC (“we,” “us,” or “our”) uses cookies and similar technologies within the Ugo mobile app and on any associated websites (collectively, the “Service”).

By using Ugo, you consent to our use of cookies and similar technologies as described below.


2. What Are Cookies and Similar Technologies?

 

Cookies are small text files stored on your device to help us recognize your device, improve app performance, and enhance your experience.

Because Ugo is primarily a mobile app, we may also use similar technologies, such as:

  • Mobile identifiers (e.g., device ID, advertising ID)

  • SDKs (Software Development Kits) from analytics or advertising partners

  • Local storage for preferences or login sessions

These technologies allow Ugo to function properly, remember your settings, and provide insights into how the app is used.


3. Types of Cookies and Technologies We Use
a. Essential (Strictly Necessary)


Used to operate the Ugo app and enable core functionality such as authentication, navigation, and security.
Without these, Ugo cannot function properly.

Examples:

  • Login sessions

  • Security tokens

  • Load balancing

b. Analytics and Performance


Used to understand how users interact with the app and improve the experience.

Examples:

  • Firebase Analytics (Google LLC)

  • App usage statistics and crash reports

These tools collect aggregated, anonymous data such as session duration, device type, and app version.

c. Functional


Used to remember your preferences and personalize your experience (for example, saving favorite event categories).


d. Advertising and Marketing (if applicable)


If Ugo shows event promotions or sponsored listings, we may use anonymized identifiers for ad tracking and attribution.

Examples:

  • Google Ads SDK (AdMob)

  • Meta Ads SDK

You can control ad personalization at any time:

  • iOS: Settings → Privacy → Tracking

  • Android: Settings → Privacy → Ads → Opt out of Ads Personalization


4. Managing Cookies and Tracking Preferences


You can control or limit cookies and tracking identifiers at any time:

  • In Ugo: via “Privacy Settings” (if available in-app)

  • On your device: through system privacy settings for iOS or Android

  • In your browser: by clearing cookies and site data if you use Ugo’s web version

Please note that disabling certain features may affect app functionality.


5. Third-Party Services


We may integrate SDKs or APIs from trusted third parties to provide analytics, crash reporting, and push notifications.
These providers may collect data using their own tracking technologies, consistent with their privacy policies:

We only use reputable providers who comply with U.S. privacy standards.


6. Data Retention


Data collected through cookies or equivalent technologies is kept only as long as necessary to operate, improve, and secure Ugo.
Aggregated analytics data may be retained for up to 24 months before being automatically deleted.


7. Updates to This Policy


We may update this Cookie Policy as technologies or legal requirements evolve.
If we make material changes, we’ll notify users via an in-app notice or email before the new version takes effect.

The “Effective Date” above reflects the most recent update.


8. Contact Us


If you have any questions about this Cookie Policy, please contact us:

Djokoo LLC
493 Dayton Avenue
Saint Paul, MN 55102
United States
✉️ Email: sylvain@djokoo.com